Voorbeeld klachtenbrief Ziggo-abonnement engels

Dear Sir/Madam,

I am writing to express my disappointment and dissatisfaction with the service I have received regarding my Ziggo subscription. As a loyal customer, I had higher expectations of your services, but unfortunately, I have been repeatedly let down.

One of the primary reasons for my complaint is the unreliability of the internet connection I receive through Ziggo. Over the past few months, I have experienced frequent instances of slow connections, periodic outages, and inexplicable disruptions. Not only has this hindered my daily activities, but it has also impacted my work and communication.

Furthermore, I have reached out to Ziggo’s customer service on multiple occasions to address this issue, but so far, I have not received a satisfactory solution. The response time and the solutions provided were far from adequate, only adding to my frustration.

As a paying customer, I expect reliable service and prompt support when problems arise. However, at this point, I do not feel taken seriously and am disappointed in the level of service provided by Ziggo.

Therefore, I kindly but urgently request that you take my complaint seriously and take appropriate measures to improve my internet connection and restore my trust in Ziggo. Additionally, I expect compensation for the period of inconvenience and unreliability I have experienced.

I hope that you will take my complaint seriously and take prompt action to resolve this matter. If I do not receive a satisfactory response within a reasonable timeframe, I will be forced to take further steps.


[Your Name] [Your Contact Information]

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